BāKIT Box FAQ

What is BāKIT Box? +

BāKIT Box is a culturally diverse baking kit and activity box. We aim to create cultural experiences in the household for you and your family through globally inspired sweets and treats! With BāKIT Box, your little explorers will get to experience flavors from around the world through fun activities, games, and challenges while baking delicious treats.

Where can I purchase BāKIT Boxes? +

BāKIT Boxes are sold on our website bakitbox.com.

Where do you ship to? +

We ship across the continental USA, Hawaii, US Virgin Islands, and Puerto Rico. Shipping rates will vary based on your location.

What are the shipping options? +

We ship with different delivery partners based on your location. All orders over $29.50 receive free shipping across the continental USA (with the exception of California).

Customers have the option of Ground or 2nd Day Air shipping options. All shipments will be processed and shipped with 3 business days.

You will receive an email confirmation after purchase with the shipping information and tracking number.

How does the subscription work? +

Our Bake & Explore subscription is a quarterly box. You can sign up for either a one-time purchase, no commitment necessary, or you can subscribe and receive a new themed box every quarter. Check out our subscription page for more details.

Why should I subscribe? +

By subscribing, you will receive a new themed box every quarter including three different recipes. Each box takes you on a thrilling, themed journey around the world. Subscribing allows you to explore more countries and flavors with us plus up to $80 in savings per year!

What if I need to skip a month? +

We totally understand that life can get busy! If you are looking to skip a month, you can log into your account, click on “Subscriptions” and then you will see options to skip the next month’s box.

What is the cancellation policy? +

Subscribers can cancel anytime! If you pre-paid for your subscription, we will not be able to cancel the next shipments, but we would be happy to help you make arrangements to ship them elsewhere if needed.

Please reach out to info@bakitbox.com with any concerns.

What is the return policy? +
  • After you accept delivery of a Product from us, if you are not 100% satisfied with the Product (because it is defective or otherwise), you may request a refund within seven days of delivery by sending an email to info@bakitbox.com. If part of a Product is defective, we reserve the right to decide in our discretion whether we will provide you with (A) a refund in an amount equal to the value of the defective portion(s) or (B) a full refund in an amount equal to the full value of the Product.
  • If you refuse delivery of a Product from us for any reason, we will notify you within a reasonable period of time whether you are entitled to a refund (and, if so, the amount) by phone or email. If we determine that you are entitled to a refund, we will process such refund within 30 days of communicating our decision to you.
  • We usually provide refunds using the same method that you used to pay for your purchase and the credit will process within 3-5 business days or according to your bank policies.
When do the ingredients expire? +

All of our baking kits are shelf stable, and that means that you do not need to refrigerate any of the items! Typically each kit will last 6-12 months.

How many recipes will I receive in my subscription? +

Each quarterly box contains 3 themed baking kits, complete with step-by-step instructions, pre-measured ingredients, and engaging games and activities. Let your little chefs explore a world of flavors and cultures.

How much does it cost? +

We offer many different products on our shop page. Visit our page for pricing!

Which payment methods do you accept? +

We accept all major credit cards, Shop Pay, Apple Pay, and Google Pay

When will I receive my order? +

Upon check out, you will see an estimated date of arrival based on the shipping method you choose.

Your order and shipping confirmation emails will indicate exactly when you will receive your order. If you have not heard from us, reach out to info@bakitbox.com

Will my shipment be tracked? +

Your shipping confirmation email will have tracking info included.

What happens if I am not home? +

Our delivery personnel will leave the package for you at your door with no signature required. If you have any concerns, please contact info@bakitbox.com

What do I do if I receive a damaged product? +

After you accept delivery from us, if you are not 100% satisfied with the Product (because it is defective or otherwise), you may contact us for a replacement.

How do I make changes to my order? +

Contact info@bakitbox.com for changes to your order. Please include “Order Change” in your subject line.

How do I update my delivery address? +

Contact info@bakitbox.com for changes to your delivery address.

How do I dispose of the packaging materials? +

We're committed to tackling packaging waste; we use packaging that is recyclable or reusable. Here are some tips on how to recycle your packaging:

Shipping Box and Cartons - All of the BāKIT Boxes are made from partially recycled cardboard and are curbside recyclable. Reuse your shipping box for additional activities with the kiddos before recycling. Some tips include coloring in the icons and tracing the letters in each different language!

Packing Peanuts - These are made of static-free organic starch and are water dissolvable. Pour them in the sink, turn on the tap, and watch them wash away. They leave no toxic waste and are FDA compliant! 

Produce Bags - The kit and ingredient bags can be reused or recycled at all locations that accept plastic bags.

Recipe Cards - Recipe cards are designed to be kept for your future bāking needs! They can also be recycled.

I am interested in working with BāKIT Box as a vendor, supplier, or partner. How do I get in touch? +

We’d love to hear from you! Please contact us at info@bakitbox.com.

How can I share feedback? +

We’d love to hear from you! Please contact us at info@bakitbox.com.