After you accept delivery of a Product from us, if you are not 100% satisfied with the Product (because it is defective or otherwise), you may request a refund within seven days of delivery by sending an email toinfo@bakitbox.com. If part of a Product is defective, we reserve the right to decide in our discretion whether we will provide you with (A) a refund in an amount equal to the value of the defective portion(s) or (B) a full refund in an amount equal to the full value of the Product. The full refund option does not apply to orders larger than $100.
If you refuse delivery of a Product from us for any reason, we will notify you within a reasonable period of time whether you are entitled to a refund (and, if so, the amount) by phone or email. If we determine that you are entitled to a refund, we will process such refund within 30 days of communicating our decision to you.
We usually provide refunds using the same method that you used to pay for your purchase.
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